Privacy Policy:

At Reffyy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use the Reffyy app. By using our app, you consent to the practices described in this Privacy Policy.

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‍1. Information We Collect

a. User Information:

Account Information: When you create an account on Reffyy, we collect your name, email address, username, and password. This information is essential for user identification and access to our platform.
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Profile Information: You may choose to provide additional information such as a profile picture, bio, and location. This helps personalize your Reffyy experience.
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‍Contact Information: We may collect your contact information, including your phone number, to facilitate communication between users and businesses, enhancing your experience on our platform.

User-Generated Content: Any content you post on the app, including reviews, comments, and messages, is stored by us to maintain the integrity of our community.

b. Business Information: If you are a business owner or representative, we may collect information about your business, including its name, address, phone number, and industry category. This helps us connect businesses with their customers more effectively.

c. Expert Verification:To maintain the integrity of the app and ensure that reviews are credible, we may collect information necessary to verify your expertise, such as certifications, licenses, or other relevant qualifications. This process helps maintain trust within our user community.

d. Device Information: We automatically collect information about the devices you use to access the app, including device type, operating system, and unique device identifiers. This helps us optimize and troubleshoot our platform for different devices.

e. Location Information:With your explicit consent, we may collect and process your precise location data to provide you with location-based features and services, making your experience on Reffyy more relevant and convenient.

2. How We Use Your Information: We use your personal information for the following purposes:

‍Providing and Maintaining the Reffyy App: We use your data to deliver and optimize our app, ensuring a smooth and enjoyable experience for you.

Personalization: We personalize your experience by using your data to recommend businesses and products that match your interests and preferences.

Facilitating Communication: Your information is used to facilitate communication between users and businesses, allowing you to ask questions, leave reviews, and interact with others effectively.

Expert Verification: We use your data to verify the expertise of users leaving reviews, ensuring that the information shared on our platform is reliable.

Notifications and Updates: We may use your data to send you important notifications, updates, and news related to the app.

Analytics: We analyze app usage and trends to continually improve our services and features.

Enforcement: Your data may be used to enforce our Terms of Service and other policies, ensuring a safe and respectful environment for all users.

Customer Support: We use your information to respond to your inquiries and provide customer support, addressing any questions or issues you may have.
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‍3. Sharing Your Information: We may share your information in the following circumstances:

‍With Businesses and Users: Information may be shared with businesses and users you interact with on the app to facilitate communication and transactions.

Third-Party Service Providers: We do not engage third-party service providers who assist us in app development, maintenance, and support.

‍Legal Compliance: We may share your data to comply with legal obligations or protect our rights and interests.

Business Transactions: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

‍With Your Consent: We may share your data for other purposes disclosed at the time of data collection and with your explicit consent.

4. Security: We take the security of your personal information seriously. We implement reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

‍5. Your Choices: You have the following choices regarding your data:

Review and Update Account Information: You can review and update your account information at any time to ensure its accuracy.

Control Information Sharing: You have control over the information you share on the app, allowing you to manage your privacy settings.

Opt Out of Promotional Communications: You can opt out of receiving promotional communications from us by following the instructions in our emails or contacting us directly.

Location Services: You can disable location services in your device settings if you do not want to share your precise location.

‍6. Children's Privacy: Reffyy is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under this age. If you believe that a child has provided us with their personal information, please contact us, and we will take appropriate steps to delete the information.

7. Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices and services. We will notify you of any material changes by email or through the app. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [hello@reffyy.com].

Thank you for trusting Reffyy with your privacy. We are committed to providing a safe and enjoyable experience for our users while safeguarding your personal information. Your trust is essential to us, and we take our responsibility to protect your privacy seriously.

9. Security of Storing Credit Card and Billing Information: At Reffyy, we understand the importance of protecting sensitive financial information, such as credit card and billing information. We take the security of such data seriously and have implemented robust measures to ensure its safety.

‍a. Encryption: All credit card and billing information provided by our users is encrypted using industry-standard encryption protocols. This encryption helps protect your data during transmission and ensures that it remains confidential.

‍b. PCI Compliance: Reffyy complies with the Payment Card Industry Data Security Standard (PCI DSS). PCI DSS is a set of security standards designed to ensure the secure handling of credit card information by organizations that accept, process, transmit, or store credit card data. Our commitment to PCI compliance means that we adhere to stringent security requirements and best practices, providing an added layer of protection for your financial information.

‍c. Limited Access: Access to credit card and billing information is strictly limited to authorized personnel who require it to perform specific tasks, such as processing payments or handling billing inquiries. Our employees and service providers are trained to handle this data responsibly and securely.

‍d. Secure Storage: We store credit card and billing information in secure, controlled environments. Our data storage facilities employ physical and digital security measures to prevent unauthorized access.

‍e. Regular Audits and Assessments: We conduct regular security audits and assessments to identify and address vulnerabilities in our systems and processes. These assessments are designed to ensure that our security controls remain effective and up to date.

f. Secure Payment Processors: Reffyy uses reputable and trusted payment processors to handle credit card transactions. These processors have their security measures in place and comply with PCI DSS requirements.

‍g. Compliance Monitoring: We continuously monitor our systems to maintain PCI compliance. This includes staying informed about the latest security threats and adapting our security measures accordingly.It's important to note that while we take every reasonable measure to protect your credit card and billing information, no method of data transmission or storage is entirely secure. However, by adhering to PCI compliance standards and maintaining rigorous security practices, we strive to minimize risks and provide you with a safe and secure platform for conducting financial transactions.By using Reffyy and providing your credit card and billing information, you acknowledge and consent to the measures we have in place to secure this information.If you have any concerns or questions regarding the security of your credit card and billing information or if you suspect any unauthorized activity, please contact our customer support immediately. Your trust in our platform's security is of utmost importance to us, and we are committed to maintaining the highest standards of data protection.

10. AI-Powered Personalized Feed: At Reffyy, we utilize advanced artificial intelligence (AI) algorithms to enhance your experience on our platform by providing you with a personalized feed of content, including business reviews and product recommendations. Our AI algorithms take into account your interactions, preferences, and behavior within the app to curate a feed that is tailored to your interests.

a. Personalization Benefits: Our AI algorithms analyze various aspects of your interactions with Reffyy, such as the businesses you follow, the reviews you read, and the products you express interest in. This analysis enables us to deliver the following benefits:

Relevant Content: Your personalized feed is designed to showcase businesses and products that align with your interests and needs.

‍Enhanced User Experience: Personalization helps you discover content that is most meaningful to you, making your Reffyy experience more enjoyable and efficient.

‍Improved Engagement: Tailored content increases the likelihood of meaningful interactions and productive engagements with businesses and other users on our platform.

b. Data Privacy and Security: While we leverage AI to enhance your Reffyy experience, it's essential to clarify that we do not share the data used for personalization with any other provider or third party. We are committed to safeguarding your personal information and ensuring that your data privacy remains a top priority.Our AI algorithms operate within the confines of our platform, using the data collected solely for the purpose of improving your experience on Reffyy. This means that your personalized feed is created in-house, and your data remains within our secure ecosystem.

c. Transparent Controls: We believe in transparency and putting you in control of your data. Reffyy provides you with options to manage your data preferences and the level of personalization you receive. You can adjust your privacy settings and even choose to opt out of personalized content if you prefer a less customized experience.

d. Continuous Improvement: We are dedicated to continually refining our AI algorithms to provide you with even more accurate and relevant personalized content while upholding your data privacy and security.In summary, our AI-powered personalized feed is designed to enhance your Reffyy experience by delivering relevant and engaging content. We want to assure you that your data is not shared with any external parties, and we remain committed to protecting your privacy and maintaining the security of your information. Your trust in Reffyy is paramount, and we are dedicated to ensuring that your data remains private and used exclusively for the benefit of your user experience within our platform.

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